These Terms and Conditions apply to all who visit or use our website. By accessing the website and/or making a payment of an invoice you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions please do not use or make a payment via this website.
These Terms & Conditions apply to all users of our website and constitute a binding agreement between the EZY-CLEAN WINDOWS Ltd and the user. Please read through the Terms & Conditions carefully as they contain important information. You may wish to print a copy for reference. We reserve the right to change or update the Terms & Conditions from time to time. These Terms and Conditions apply between the EZY-CLEAN WINDOWS Ltd and the user. You cannot assign or transfer any of your rights under these Terms and Conditions and no other person is entitled to benefit under these Terms and Conditions.
INVALIDITY
If any of these Terms & Conditions are found to be invalid, this should not invalidate the remaining conditions which shall remain enforceable. No waiver by us of any condition shall be deemed to be a waiver of any other Term & Condition. These Terms & Conditions do not affect your statutory rights.
WARRANTY DISCLAIMER
Although we make every effort to ensure the content of the website is accurate and current, The EZY-CLEAN WINDOWS Ltd website is provided on an "as seen" basis without any warranties or guarantees or any kind. By accessing the site you accept the risks associated with the Internet, software and telecommunication links and you accept any costs of access.
SCOPE
The EZY-CLEAN WINDOWS Ltd website is designed for use within the UK, Northern Ireland and the Republic of Ireland. If you access and use the services on our website from outside these areas, you do so at your own risk.
PRICES
All prices are quoted in Sterling and include VAT (where applicable) at the current rates. All prices are subject to alteration; however any change in price will be notified to you prior to us cleaning your windows.
PAYMENT METHODS
EZY-CLEAN WINDOWS Ltd are able to accept payment by credit and debit cards, cheque or postal orders, Direct Debit or online banking. Direct Debit instructions are subject to the Direct Debit guarantee. All credit and debit card transactions are subject to validation checks and authorisation. We cannot be held liable in any way if the card issuing company refuses or does not authorise payment to us.
PAYMENT TERMS
Payment terms are strictly 14 days. If you pay by Direct Debit, your bank account will be debited with the amount shown in the Amount charged box on your invoice on or around 14 days after the date of the window clean in accordance with your Direct Debit instruction.
If you pay by any other method, failure to settle your balance within 14 days of the window clean may result in your account being suspended.
QUERIES AND COMPLAINTS
EZY-CLEAN WINDOWS Ltd customer promise –
We promise that if you are not satisifed with our service or the quality of our window cleaning service that we will refund your payment immediately. We will also offer to reclean the windows of your property free of charge if you prefer this to a refund.
We would appreciate you informing us within 48 hours of the window clean by telephone or email in order to arrange an immediate reclean of the windows.
Please use the following to contact us should you find cause to do so:
Telephone: 0845 124 9580
Email: businesscentre@ezy-clean.co.uk
Address:
EZY-CLEAN WINDOWS Ltd
Parsonage Oast
East Sutton
Maidstone
Kent
ME17 3DG
GOVERNING LAW
These Terms and Conditions and the ezy-CLEAN site are governed by English law. Disputes can only be dealt with by English courts.
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